Common Myntra Return Barcode Mistakes

This is the most avoidable mistake. The product tag — with the barcode — gets removed the moment someone tries on the item or opens the packaging properly. Once it is off, there is often no way to reattach it cleanly.

The fix is simple: leave the tag on until you are 100% sure you want to keep the product. Myntra's return window is usually 14 to 30 days depending on the category. That is enough time to decide.

If you ordered multiple items, it is easy to mix up which item goes into which return packet. The outer packaging barcode is linked to a specific order. Putting item A into item B's original bag will create a mismatch at the warehouse — even if both items are perfectly fine.

Always match the product to its original packaging before handing it over to the pickup agent. If the original packaging is unavailable, pack it cleanly and make sure the product tag is visible inside.

A torn barcode sticker is not always the buyer's fault. Sometimes the sticker is poorly printed or applied, and it peels partially during transit. If this happens to you, take a photo of the damaged barcode as soon as you notice it — before initiating the return.

That photo, along with your invoice, gives you documentation if the return pickup is challenged. You can also contact Myntra support to flag the issue before the pickup happens.

This is a barcode mismatch on a Myntra return — and it usually means the seller packed the wrong item inside. You ordered a blue shirt in size M, but inside the packet was a different style or size with a different barcode on the tag.

If this happens, do not remove any tags. Raise a return request citing "wrong item received." Include photos of the outer label and the product tag barcode. Myntra support will guide the next steps. For a detailed explanation of where to find barcode on Myntra product, that resource is helpful for identifying which barcode is which.

Some Myntra parcels have multiple barcodes — one on the product tag, one on the outer poly bag, sometimes one on the invoice. This is normal. Each serves a different purpose.

The product tag barcode identifies the item. The outer label barcode identifies the shipment and order. Scanning the wrong one does not give useful product information. When in doubt, always refer to the barcode on the tag attached directly to the product.

A barcode that does not scan is usually a lighting, lens, or print quality issue — not a broken barcode. Try in bright natural light, clean your phone camera lens, and use Google Lens rather than a generic scanner app. Google Lens handles faded prints and slightly damaged barcodes much better.

If you still cannot scan it, manually note the number printed below the barcode lines. That number is the barcode number itself — you do not always need to scan it.

Some Myntra products use QR codes instead of standard barcodes. When you scan them, you might get a URL or a string of text that does not immediately tell you the product name. This is expected — the QR code links to internal data, not a public product page.

For return purposes, the delivery agent's scanner handles this internally. You do not need to read the QR code yourself to process a return.

This is a seller-side error: the barcode tag says size M, but the physical product is size L. Or the barcode is from a different colour variant. Buyers who notice this receive the wrong item effectively — the barcode on the tag does not match the product they are holding.

For sellers, this typically happens when barcode labels are printed in bulk and attached without checking size and colour against the physical garment. A simple step — scanning each barcode after attaching it and confirming the product details — catches this before shipping.

The invoice slip inside the Myntra parcel has your order details, product name, and sometimes a product code. If the product tag barcode is missing or damaged, the invoice is your backup for identifying the item during a return.

Keep the invoice until the return window has closed and any active return or exchange is complete. It takes up almost no space and can save you a lot of trouble.

Before handing anything to the pickup agent, take two photos: one of the product with the tag visible, and one of the outer packaging label. These are your proof if there is any dispute about the return later.

This takes 30 seconds and has saved many buyers from return disputes. Make it a habit.