Stop Guessing Where
Your Margin Is Going
Most D2C brands are running on incomplete unit economics. They know revenue. They know ad spend. But the full cost stack — by channel, by SKU, by cohort — is invisible. The Profitability Audit makes it visible.
The problem most agencies never look at
You are not losing money because your ads are inefficient. You are losing money because no one has ever mapped your full unit economics — and decisions are being made with incomplete information.
A 4x ROAS looks like success. But after Amazon's 12% referral fee, ₹70 FBA fulfillment cost, 18% return rate on your apparel SKUs, packaging at ₹45 per unit, and blended ad spend across channels — you may be generating ₹8 of contribution margin per order. Or negative contribution. And scaling spend on top of that makes things worse, not better.
The profitability audit exists to eliminate this blindspot permanently. We build a complete, channel-specific, SKU-level contribution margin model for your business — and identify exactly where the margin is leaking and what will recover it.
Where This Fits in the Framework
What the audit covers
Six distinct analytical modules. Each one surfaces a different dimension of your margin structure.
Full Cost Stack Mapping
We build a complete variable cost model per SKU: COGS, packaging, inbound logistics, marketplace fees, FBA/fulfillment costs, return processing, and payment gateway charges. Most brands are missing 3–5 cost layers when they estimate margin.
Contribution Margin by Channel
We calculate CM1, CM2, and CM3 separately for Amazon, Flipkart, D2C Shopify, and any other active channel. Brands frequently discover that their most "successful" channel is actually their least profitable one.
Blended CAC Reconstruction
We reconstruct true blended CAC across all acquisition sources — Meta, Google, organic, influencer, marketplace ads — and cross-reference it against actual contribution from those customers, not just first-order revenue.
Return Rate Forensics
Returns carry double cost: the outbound fulfillment already spent, and the inbound return processing fee. We analyse return rates by SKU, channel, and customer cohort to identify the highest-impact reduction opportunities.
Repeat Purchase & LTV Analysis
Acquisition-only economics are a treadmill. We model 3-month, 6-month, and 12-month LTV by acquisition cohort and channel, and map your repeat purchase rate against industry benchmarks to size the retention revenue opportunity.
Pricing Architecture Review
We audit your pricing across channels for fee-awareness. Most brands are priced reactively. We identify where fee-aware repricing can recover 3–8% margin without touching volume, and where AOV improvement through bundling or upsell architecture can shift the economics meaningfully.
Who this is for
- Brands doing ₹50L–₹50Cr in annual revenue who feel margins are thin but can't pinpoint why
- Founders who've scaled revenue but feel cash flow doesn't reflect it
- Brands preparing for external investment who need clean unit economics documentation
- Multi-channel operators who suspect one channel is subsidising another
- Any brand where ROAS or revenue looks strong but the bank account says otherwise